Returns & Exchanges

At Qure™, we stand behind the clinical efficacy of our skincare technology and offer a 30-day money-back guarantee to ensure you are completely satisfied with your results. If you are not happy with your purchase, we make the return process simple and transparent.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated support team within 30 days of delivery with your order number and reason for return to receive your Return Authorization.

• 2.
  Prepare Your Package

  Securely pack your Qure™ device and any included accessories in their original packaging to ensure the items are protected during transit.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.