Frequently Asked Questions

Everything you need to know about your Qure™ journey to radiant skin.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day money-back guarantee. If you are not satisfied with your results, please contact our support team to initiate a return and receive a full refund, minus shipping costs.

Are Qure™ products safe for sensitive skin?

Yes, our products are dermatologist-tested and formulated to be gentle yet effective. However, we always recommend performing a patch test before incorporating any new treatment into your routine.

Do you offer a warranty on beauty devices?

All Qure™ electronic devices come with a comprehensive 1-year limited warranty that covers any manufacturing defects or hardware malfunctions.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna.

How can I track my order?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.